Associations and member organisations

Members join for one reason. They renew when they can see it paid off

BREME maps the member journey from joining to renewal, finds where members quietly drift, and builds the fixes into the membership or CRM platform you already run.

Start a conversation

Thirty minutes, no charge and no deck. We will tell you honestly whether a review is worth doing.

One member's year

A member's year is twelve months long. Most associations speak to them properly at the start and the end

Switch between what most associations send and a mapped journey. Every point is a moment someone is actually living through.

Stage by stage

The journey, stage by stage

Where each stage sits on the year, what it sounds like inside your association, and what we look at when we map it.

The six pillars here

What each pillar looks like in this world

01ClarityNew members know the one benefit to use first, and how to use it.

02ConsistencyThe same welcome from the website, the office and every email.

03EaseRenewing, updating details and booking an event each take one step.

04ConnectionCommunications reflect the member's role, stage and reason for joining.

05Follow ThroughWhat the membership promised shows up in the first three months.

06MomentumA reason to engage between the welcome and the renewal invoice.

Who this is for

The organisations this work suits

Professional, industry and community associations with a membership team, a renewal cycle that matters to the budget, and a membership or CRM platform already in place. We work Australia-wide, with members' data handled under the Privacy Act and every marketing message meeting the Spam Act.